Frequently Asked Questions


Registration problems

  1. I have lost my registration code. What should I do?
  2. I would like to upgrade All To WMA Converter. Will I have to register it again?
  3. How fast do I get a full version of All To WMA Converter after purchasing?

DRM

  1. I've tried to convert WMA files legally purchased over the Internet. But when I start conversion an error appears: "Can't convert this file! This file is protected with DRM Technology". What does it mean?

Using All To WMA Converter

  1. I have just downloaded All To WMA Converter. How can I get it started?
  2. Can All To WMA Converter convert my digital audio files to WMA with ID3v2 tag preservation?
  3. Can I convert my digital audio files to MP3 with this software?
  4. Output folder in conversion dialog... what is it?
  5. I want to sort out converted files into specified folders automatically using tag information. What should I do?
  6. I want to convert huge amount of files at once, but I would prefer to keep a folder structure. How can I do it in All To WMA Converter?
  7. I have a lot of WMA files with CD cover picture and lyrics in the tags. When I convert one of them to WMA with your software, my picture and lyrics are completely lost in resulting WMA file. But I know they are supported in ID3v2 tag!!! What am I doing wrong?
  8. I'm a registered user of All To WMA Converter and I have an idea how to make your software more useful for me (and maybe for other users of your software as well). How can I discuss my suggestion with your software developers?

Registration problems

Q:I have lost my registration code. What should I do?
A: You are to e-mail at registration@litexmedia.com. You are to indicate your registration name, Order ID and your e-mail address.

Q: I would like to upgrade All To WMA Converter. Will I have to register it again?
A: If you are a registered user of All To WMA Converter, you can upgrade at no charge to any newer release. Just download the latest trial release of All To WMA Converter from our web-site and install it without uninstalling the previous version (don't forget close previous version of All To WMA Converter if running). This will preserve your registration. If the registration code is no longer present on your system just re-enter it like the first time and restart the program.

Q: How fast do I get a full version of All To WMA Converter after purchasing?
A: You will get your registration code immediately after registration process has finished. It will be sent to you by e-mail and what you are to do is just enter your registration code.

DRM

Q: I've tried to convert WMA files legally purchased over the Internet. But when I start conversion an error appears: "Can't convert this file! This file is protected with DRM Technology". What does it mean?
A: WMA files downloaded from the Internet are usually protected by DRM.
DRM (Digital Rights Management) - technology used to protect content of multimedia files from unauthorized using.
File protected by DRM can only be used if you have a special licence file. This licence file has a table of access flags inside. These flags determine your rights referring to protected multimedia file. Depending on these flags you can transcode, edit this file and play it during limited or unlimited amount of time. Usually this type of licence has no flags allowing you to transcode file to another format. In this case it's illegal and impossible to convert protected files to mp3 or other unprotected formats.

Using All To WMA Converter

Q: I have just downloaded All To WMA Converter. How can I get it started?
A: All To WMA Converter gives you ability to start conversion directly from your Windows Explorer. All you need to do is simply select audio files, click on them with alternate mouse button and start "Convert to WMA" command from Explorer's context menu. Set up all conversion parameters in settings dialog and press start button. For quick conversion run "Quickly convert to WMA" command. All selected files will be converted with default settings.

Q: Can All To WMA Converter convert my digital audio files to WMA with ID3v2 tag preservation?
A: Yes. All To WMA Converter automatically copies ID3v2 tag information from source WMA, OGG, WMA, FLAC or APE file to target WMA file. You can also edit or remove tag information in conversion dialog.

Q: Can I convert my digital audio files to MP3 with this software?
A: No. There is no way to convert any type of your digital audio files into something different from WMA 9 with this software. But you can try Advanced WMA Workshop instead.

Q: Output folder in conversion dialog... what is it?
A: This is a folder where all target WMA files will be stored. You can also check "Convert to source folder" and WMA files will be stored in folder same with one of their source files.

Q: I want to sort out converted files into specified folders automatically using tag information. What should I do?
A: You are to use Generate name of output file using specified rule option. In the appropriate edit control you may enter items like {TITLE}, {ARTIST}, {ALBUM}, {YEAR}, {GENRE} and {TRACK}. These items determine the rule of forming output filename. Using a specified rule {TITLE} will be replaced by the title of song, {ARTIST} by the artist, {ALBUM} by the album's name, {YEAR} by the year of an album, {GENRE} by the genre of an album, {TRACK} by the track's number. All this information will be extracted from tag of appropriate file.
For example, you may specify template like this:
{ARTIST}\{ALBUM}\{TRACK} - {TITLE}
As a result, after conversion process finishes, you will get file with the path and name like:
C:\ ...\Elvis Presley\Elvis Is Back!\02-It's Now Or Never.wma
Information about the artist, album, title and track number was extracted from tag info. If the appropriate field of tag is empty, in filename it will be replaced by "Unknown Artist", "Unknown Album", etc.

Q: I want to convert huge amount of files at once, but I would prefer to keep a folder structure. How can I do it in All To WMA Converter?
A: If you want to keep a folder structure during conversion process, you should use Generate name of output file using specified rule option.
In the appropriate edit control you may enter items like {FILENAME}, {SUBFOLDER1}, {SUBFOLDER2} and etc. till {SUBFOLDER7}. Then {FILENAME} will be replaced by the filename of original file (without path), {SUBFOLDER1} by the subfolder of original file, {SUBFOLDER2} by the subfolder's name of the second level and etc. till {SUBFOLDER7}.
For example, you have WMA audio file with filename like:
C:\My Music\Pop\Elvis Presley\02-Fever.wma
You want to convert this file into WMA and place it on disk D into folder WMA. You also want to preserve the rest part of path. In other words, the filename of output WMA file will be like this:
D:\WMA\Pop\Elvis Presley\02-Fever.wma
To achieve the goal in this example, you have to:

  • determine Output folder as "D:\WMA"
  • specify rule as {SUBFOLDER2}\{SUBFOLDER1}\{FILENAME}

Then {FILENAME} is replaced by the filename of the original file (for our example, by "02-Fever"), {SUBFOLDER1} by the subfolder of the original file (for our example, by "Elvis Presley") and {SUBFOLDER2} by the subfolder's name of the second level (by "Pop").

Q: I have a lot of WMA files with CD cover picture and lyrics in the tags. When I convert one of them to WMA with your software, my picture and lyrics are completely lost in resulting WMA file. But I know they are supported in ID3v2 tag!!! What am I doing wrong?
A: Current version of All To WMA Converter does not support transferring of extended tags from one format to another. But we plan to include support of extended tags in all supported formats in the nearest future. Look for news on our web-site.

Q: I'm a registered user of All To WMA Converter and I have an idea how to make your software more useful for me (and maybe for other users of your software as well). How can I discuss my suggestion with your software developers?
A: Just send e-mail to support@litexmedia.com and put "All To WMA Converter" as subject. Your suggestion will be routed directly to lead developers of All To WMA Converter project.

 

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